Shipping policy

Thank you for shopping with Qwietwv! We are dedicated to delivering your exquisite lighting fixtures safely and efficiently. Please review our shipping policy below.

Processing Time

Orders are typically processed and prepared for shipment within 1-3 business days (Monday-Friday) after your purchase. Please note that processing time is separate from shipping time.

Shipping Methods and Timeframes

We offer various shipping methods to meet your needs. Estimated delivery times are as follows:

  • Standard Shipping (US Domestic): 5-8 business days
  • Expedited Shipping (US Domestic): 2-4 business days

Please note that these are estimated delivery times. Actual delivery times may vary due to factors such as carrier delays, customs processing, and unforeseen circumstances. We do not guarantee delivery dates.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the exact shipping cost for your order during the checkout process before finalizing your purchase.

Free Shipping

We offer free standard shipping on all US domestic orders totaling $150 USD or more. This threshold applies after any discounts and before taxes.

International Shipping

At this time, Qwietwv primarily ships within the United States. We do not currently offer international shipping. We apologize for any inconvenience this may cause.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your package directly on the carrier's website.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping fees.

Damaged or Lost Packages

If your order arrives damaged, please contact us immediately at info@qwietwv.com with photos of the damaged item and packaging. If your package is lost in transit, please contact us, and we will assist you in filing a claim with the shipping carrier.

Contact Us

If you have any questions about our shipping policy, please contact us:

Qwietwv
Email: info@qwietwv.com
1000 N Main St Ste 1100
Santa Ana, California, US, 92701